Delete your HiNote account

1. Open HiNote and go to your profile, then Settings.
2. Under "Danger Area", tap Delete Account and confirm.

Sign in, open Account settings and choose Request account deletion.

Enter the email address of your HiNote account. We will email that address a link to confirm the deletion (so nobody else can delete your account).

Or email support@hinote.ai from the address on your account with the subject "Account deletion request".

Your account is permanently deleted 30 days after the request is confirmed. We email you a confirmation and a reminder 2 days before. Until then you can cancel by signing in (Settings) or by emailing us.

• Your profile: email, sign-in data (password hash, Google / Apple link), date of birth, location, name, username, photo, character, bio and other profile fields.
• Your reviews, ratings, comments, posts, questions and answers, lists, favourites, follows, messages, points, badges and referral records.
• Your sessions, devices, push notification tokens, notification history and location sharing.
• App usage events linked to your account or to the devices you used, and the link between your devices and partner install attribution (those records are de-identified).
• Newsletter and waitlist sign-ups with the same email address.

• Aggregated statistics that cannot identify you (for example the number of views a store page had on a given day).
• Product photos you scanned may remain in the product catalogue without any link to you.
• Records the law requires us to keep, such as invoices for paid business services (generally 6 years).
• Backups, until they are overwritten on their regular cycle.

See the Privacy Policy for details.